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benefits

       reconsideration stage (where a claimant
       can challenge a benefit decision), the
       tribunal panel gave her 11 points for the
       daily living component and 10 for the
       mobility component, resulting in a
       standard award in both areas.
        The fact remains, however, that the
       tribunal decision for Denise came three
       and a half years after she had first been
       turned down for PIP.
        Over those 42 months, she had been
       confronted by all the hurdles created by
       the DWP and had fallen initially at several
       of them, only to pick herself up again
       and again.

       Success, a small compensation
       For this long, drawn-out period during
       which she endured acute stress that
       triggered panic attacks, she had been left
       – with no follow-up enquiries from the   Delays in personal independence payments damage the health and wellbeing of people with
       DWP – in a state of relative poverty. A   disabilities, as Disabled People Against Cuts make clear in a protest in Norwich
       successful tribunal decision is small
       compensation for what she had suffered.  special school and taking a special   ignoring previous tribunal decisions as if
        Such success at the tribunal stage is   educational needs course at college, he   they had not happened.
       typical of the cases I describe in Benefits   now lives at home with his mother. Tony   Second, it must make reasonable
       on Trial.                           has a learning disability. He is in his 50s   adjustments instead of sending a 33-page
                                           and lives with his wife, Jill. Both Tony and   PIP application form to someone such as
                                           Jill are unable to read or write.    Tony who cannot read and write.
       When the DWP has turned               What should be done to tackle        Finally, the quality of assessors has

       down benefit applications and       this injustice?                      to improve.
                                             Above all, DWP culture has to change.
                                                                                  One question at Thomas’s assessment
       left people in relative poverty,    After it turned down the benefit     from the assigned health professional – a
       not once has it followed up         applications of the people in my book    supposed expert according to government
       the impact of its decisions         and left them in relative poverty, not    propaganda – was enough to demolish
                                           once did it follow up the impact of
                                                                                that expert status. His parents were asked
                                           its decisions.                       of his Down syndrome: “When did he catch
                                             This utter lack of humanity was justified   it?” The crassness of the question would
        Denise and the other people in my book  by then secretary of state for work and   be laughable if it were not so serious.
       are not isolated examples of injustice. The   pensions Thérèse Coffey in September   Until those changes happen – and
       DWP’s most recent available statistics,   two years ago to the House of Commons’   obviously more are needed than the three
       covering three years from 2018 to 2020,   Work and Pensions Committee.   I’ve mentioned – the DWP will stand
       show that the success rate of appeals   She asserted that her department had   exposed by the evidence in Benefits
       against PIP decisions for people with a   no such duty to benefit claimants but that   on Trial.
       learning disability is approximately 90%   duty should be left to “the local councils,   The current benefits system, with the
       of 890 cases.                       the social services, the doctors and   sort of distortions that denied there was
        Two of the individuals in Benefits on   other people”.                  any diagnosed sensory or cognitive
       Trial figured prominently in my previous                                 impairment in Denise, does not need
       book, Austerity’s Victims.          Casual attitude                      minor tinkering; it needs to be replaced
        Danny (see box) is nearing retirement   Such a casual approach to governmental   by one that takes fair assessment as its
       age and has an acquired brain injury.   responsibility, illustrated by the nebulous   guiding principle.
       Thomas is in his 40s and has Down   and throwaway term “other people”, is   If that happened, someone like Denise
       syndrome. Both live independently but   unacceptable.                    would not have to wait for 42 months,
       Thomas receives support at home from   Equally unacceptable is the attritional   deep in poverty, to overturn a DWP
       his mother and Mencap.              approach of the DWP – a key aspect of its   decision to deny her PIP. n
        The others, along with Denise, are Ben,   culture – that attempts to grind people   l First names are used here as in the
                                           down until they lose the will to fight back.
                                                                                book; all are pseudonyms
       Jon and Tony. Ben, in his 30s, has
    Roger Blackwell/Flickr/CC BY 2.0  the autism spectrum. He, like Danny,   culture, so starkly seen in the treatment   is available in print and as an e-book
                                             If the DWP changes that attritional
       fibromyalgia and ME as well as being on
                                                                                l Benefits on Trial by Neil Carpenter
       attends a day centre and gets support at
                                           of Danny and Denise, specific aspects of
                                                                                on Amazon
       home from both a personal assistant and
                                                                                l Review, page 29
                                           the way it works then need to be tackled.
       a care agency.
                                             First, it must make constructive use of
                                           the information that is already available to  Neil Carpenter is an author and
        Jon, also in his 30s, has global
                                                                                volunteer advocate
       developmental delay. After going to a
       www.cl-initiatives.co.uk            its officials instead of, for example,   Community Living  Vol 36 No 1  |  Autumn 2022  13
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